Denim tote bag
12oz selvedge denim
White selvedge detail at opening
Reinforced dual straps
Fully felled seams
38x38cm body
57cm straps
shipping costs
UK = Free shipping + returns on all orders
Rest of World = Rates are calculated at checkout based on your location and include local duties and taxes
shipping times
UK = 1 to 3 working days
EU = 2 to 5 working days
US = 3 to 7 working days
Rest of World = 4 to 8 working days
We ship with carbon offset services when possible to minimise our environmental impact
order handling time
1 - 2 business days
Please note business days are 9am to 6pm GMT Monday-Friday, excluding bank holidays and weekends. Order cutoff times are 6pm and all orders are shipped from London, United Kingdom.
order tracking
To track your order please use the tracking link in your Order Shipped email. If you did not receive this email, the link is not working or you have another query please email contact@non.eco
returns
We hope you are happy with your order, however in the event that you need to make a return this must be received within 28 days from delivered date. To start a return please contact us at contact@non.eco stating your order number.
Once authorised, UK returns you will be issued a returns shipping label and international returns will receive instructions on how to return. Please note, UK returns should be sent within 14 days of the shipping label being issued to be eligible for a refund. Returns sent later than this period will receive store credit.
All returns should unworn and be sent back with tags attached via tracked mail: as lost items will not be refunded. For international returns, please complete the necessary customs and clearance forms clearly stating the shipment is a 'return'.
refunds
Your refund will be credited back to the original payment card and we will notify you by email as soon as your return has been received and processed. Kindly allow up to 5 working days for funds to clear in your account, depending on your card issuer.
Please note that we are unable to refund original shipping charges or any duties and taxes unless the item was defective.
Please note if you decide not to accept delivery — due to local taxes and/or customs charges or for any other reason — you will be refunded your order total minus any shipping charges incurred.
