Shipping policy
shipping costs
- UK = Free shipping + returns on all orders
- US = Free shipping on orders over $150
- EU & Rest of World = Rates are calculated at checkout based on your location
shipping times
- UK = 1 to 3 working days
- US = 4 to 7 working days
- EU & Rest of World = 4 to 12 working days
We ship with carbon offset services to minimise our environmental impact
order handling time
1 - 2 business days
Please note business days are 9am to 6pm GMT Monday-Friday, excluding bank holidays and weekends. Order cutoff times are 6pm. Online orders will aim to be posted the next working day after purchase.
Orders are shipped from London, United Kingdom.
order tracking
To track your order please use the tracking link in your Order Shipped email. If you did not receive this email, the link is not working or you have another query please email contact@non.eco